When I had my miscarriage and I was at the ER. The Dr removed the baby from me (it was stuck in my cervix, trying to come out). He had the nurse put it in a container and remove it from the room. He asked me and my DH if we wanted genetic testing done. We decided on the spot that we did NOT want it done. It was my 1st miscarriage and we also knew that insurance would not cover the expense. My OB did not see it was necessary (found this out the next day, though). So we declined. About 2 weeks ago we get a bill in the mail for $1482 from a genetics testing labroatry. This so called bill was an itemization of everything that they did to my "baby." Yes, it was a baby to me! To these Dr and scientists it was "just a fetus." The description of the tests and procedures done to my "baby" were very graphic and horrific to me in nature. I couldn't beleive what I was reading. I called the genetics lab and asked what this was for and they explained that the ER Dr ordered the testing be done. I told them , they need to bill him then b/c we declined the testing and were not paying for it. Of course the woman on the phone said that would not happen and since I am the patient, I am responsible. So I made several phone calls to the hospital and the ER and the ER director to try and get this resolved. (still in the process, it is mine and DH's word against the DR). But before I did all of this, I explained to the woman on the phone how the graphic nature of the bill should be changed. I had just lost a baby and then had to read in detail how they disected it, etc, etc. Seriously, you should see this itemization. The woman had the nerve to tell me that I was the only one that had ever complained about the nature of the billing and the descriptions on them. She told me that most people understand SCIENCE and understand SCIENTIFIC TERMS. And that I needed to see this as SCIENCE. I started crying and even though I wanted to yell and cuss her out. I decided to tell her that she had no heart to talk to me the way that she was. I told her that my baby was not a "scientific experiment" to me or my family. She told me that is exactly what my baby was to her company...a scientific experiment. I hung up on her immediately, I was soooo upset. I was at work when I made this call and a co-worker came in and read the bill and I told her about the conversation and she insisted that I let her call them back and speak to a supervisor and cuss everyone out. I just couldn't deal with it anymore I was so devastated! So I let that go...FOR NOW! In the midst of not getting anyone to help me out with this bill and the "mix up" that occurred from ordering the testing, my DH and I decided we would find out the results. If we are going to have to pay for it, then we might as well find out what they say. Of course the hospital doesn't know where the results are, the ER Dr will not return calls. So I called my OB today to see if she could help. Well....she had them for the passed two weeks and just hadn't called me yet!!!! AGGHHH!!! So she tells me today that the results showed no genetic abnormalities and I shouldn't have a problem getting PG or staying PG with DH baby. She also said they were able to tell that the baby had female genetics. Not knowing what that meant, she explained it is highly likely I was going to have a girl!!!! I had no idea they could even tell something like that. But for $1400 they better be able to do a whole heck of a lot!!!!
Sorry for the long post. I have been wanting to get on here for a couple of weeks and rant about this, but just couldn't bring myself to talk about it all yet. Knowing it was a girl has made me feel a little better for some reason. I did not have any ideas when I was PG what I was going to have. But for some reason after I lost the baby, I just felt like it was a girl. We even decided last week to name her Grace Ciel. Then I find out today that it was most likely a little girl.
Kim,
I don't know what to say to all this except that I'm sorry you had to get put through that insane amount of crap! I cannot believe they are THAT insensitive! Sue for emotional distress ;UGH well I hope that you get this resolved and do not have to pay for this. The DR should have had a consent form or something for you to sign if you wanted it, not just gone by your word alone. And the details about the bill....completely ridiculous!!!!
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Kim,
WOW. I am SO sorry you have had to go through this! I don't even know where to begin to respond, as I know I would be feeling very much the same way you are right now....anger, sadness, and that's putting it mildly. I would call the hospital back and ask to speak to the person who is in charge of the whole ER department. Leave a message every day until you get to speak to a person...$1400 is nothing to sneeze at, especially since you declined the analysis! And Bethany's right...they should have had you sign some sort of consent form, which should be a part of your medical record, and therefore, YOU HAVE A RIGHT TO SEE IT!!!!! And I'd be calling the lab back and talking to the head honcho there about how you were treated on the phone and the horrific details you had to read about your baby. Not to mention the fact that you shouldn't have been billed. I might even call the hospital's legal dept about this! I don't know, I would just be going crazy! I hope this all gets resolved, and quickly!
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-Jennifer C.


Wow Kim, I can not believe what a horrible experience that was!!! At what point did they lose sight of the very human, personal and emotional experience a m/c is. And to test and bill you...and the conversation you had....oh, I am so sorry!!!
Elizabeth
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Kim, Oh my gosh - that lady's behavior disgusted me!!! That whole thing is ridiculous!! I really hope you can do something about it, because that is a lot of money, for nothing. I work with medical billing, and I definitely see doctors billing for unneccessary procedures. I actually just got a bill, because my health insurance denied one of my annual gyn exam's lab tests, because it was deemed "unneccessary", but it didn't explain what the procedure was. It's $200, though, not $1400. But I was p.o'd at that! And I didn't have to read what you read, or deal with such rudeness. Man, my eyes are bulging out of my head after reading that. I'm so mad for you!
I do think it's very sweet and perfect that your angel was a girl, and your name is so fitting.
Keep us updated on how it goes!
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***Jen***
Thank you ladies. I agree the woman I spoke to had treated me terribly. I even said to her, do you have children?, have you ever had a child die?, have you ever had a miscarriage? I did not give her a chance to answer but wanted to appeal to her human side (apparently she does not have one). I explained it is a terrible, awful thing to go through and no mother should have to read what is on that bill. Most medical bills that I receive have a bunch of codes on them and I have no idea what they mean or what it is I am being billed for. I usually have to call and say, "What was this one for?" and I get my answer. But I would rather it be that way so someone does not have to read graphic descriptions as to what was performed.
Jennifer- I have left several (like 7) messages for the director of the ER and of course he does not call me back. I even have his cell phone # and have had to leave a msg every time with no response. No I am sending a certified letter to him, the ER DR and the genetics testing lab. I will threaten a lawsuit and emotional distress. I just don't understand what has happened to the medical community. At least the people I have dealt with lately.
Thanks for listening ladies! As always, you are a huge support!
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